What is CSGOEmpire?

As many are aware, the Counter-Strike gambling industry has long suffered from a poor reputation. Historically, most platforms have operated without regulation, lacked transparency, and in many instances, functioned illegally — with fraud being one of the most serious issues. At CSGOEmpire, our mission is to change that.

We’re recognized for our commitment to fairness and openness. CSGOEmpire is among the first skin gambling platforms to operate under proper licensing and regulatory oversight. We’ve worked hard to build a system that prioritizes fairness and transparency in every aspect.

There have been notorious examples where gambling sites manipulated outcomes for years without being detected. That’s precisely why we believe it’s essential for operators to use a provably fair random number generation (RNG) system. Thanks to modern cryptography, our games are completely transparent — anyone can verify their fairness.

For example, imagine placing a high-stakes bet on one outcome of our roulette. Could the result be rigged against you? Technically, yes. But because of our publicly verifiable system, any tampering would be instantly exposed, and the news would spread rapidly — making such actions impossible to hide.

Beyond our own platform, we also monitor the broader Counter-Strike gambling space. We’ve taken an active role in encouraging other sites to adopt transparent RNG systems, and so far, the effort has paid off. The CS gambling scene today is far more trustworthy than it was just a few years ago — and we’re proud to be driving that positive change.

Who’s behind CSGOEmpire?

Hey, I go by the name Monarch.

Back in 2015, I launched CSGOEmpire from the comfort of my bedroom. It all began with a modest €11,000 loan, a reliable business partner, and the help of a few freelancers.

Since those humble beginnings, we’ve experienced tremendous growth. Today, we’re proud to work alongside some of the brightest talents in the gambling world. Our team is made up of passionate individuals — gamers, seasoned gamblers, pro poker players, esports betting experts, and more. Despite our growth, we intentionally keep the team small, close-knit, and highly efficient — and we offer compensation that rivals, and often exceeds, that of leading global tech firms.

Our parent company, Moonrail Limited, is registered in Curaçao, but we operate entirely remotely. Our distributed team spans more than ten countries, with most members based across Europe.

Personally, I’ve become known in the space for advocating transparency and fairness in gambling. I’ve never hesitated to call out dishonest operators in the industry — and I remain committed to raising the standard for integrity in the gambling scene.

Is it legal?

Absolutely — CSGOEmpire operates under a valid license and is fully regulated. You can view the details of our license by clicking the badge located in the website footer.

Why are some countries blocked from using CSGOEmpire?

In compliance with legal and regulatory requirements, access to our platform is restricted in certain countries. For instance, online gambling is prohibited in the United States, which is why users connecting from U.S.-based IP addresses are unable to access our services.

Are there any withdrawal limits?

When it comes to skins – there are no withdrawal limits.

For cryptocurrency withdrawals, however, we do have a threshold: if you wish to withdraw more than 4,500 Empire Coins in total, you’ll need to complete identity verification. Once verified, you’ll have unlimited withdrawal access without further restrictions.

Regardless of whether you’re wagering small amounts or playing at high stakes, providing a reliable, smooth withdrawal experience is one of our top priorities. At CSGOEmpire, you can expect transparency and consistency — no hidden surprises.

We maintain substantial reserves to support this promise. Our cold storage typically holds over $50 million in Bitcoin, ensuring long-term liquidity. However, to maintain security, our hot wallets generally don’t carry more than $3 million at any given time. If you’re requesting a large withdrawal exceeding this amount, a short delay may occur while we replenish our hot wallets — usually just a matter of a couple of days.

What are the betting limits?

For roulette, the standard maximum bet is set at 100,000 Empire Coins, though we’re happy to raise this limit upon request.

When it comes to match betting, limits are tailored individually. To protect the platform from significant losses caused by highly skilled or professional bettors, we apply stricter caps to certain accounts based on betting behavior.

What about underaged gambling?

As with any licensed and regulated casino, we strictly prohibit underage gambling. To ensure compliance, we conduct comprehensive KYC (Know Your Customer) procedures. This process requires players to verify their identity, geographic location, and age before they can access our services.

How do the KYC checks work?

When you create an account on CSGOEmpire, we ask for some basic personal details during the registration process.

However, in certain situations — as required by applicable laws, regulations, and ethical standards — we may request additional documentation to verify this information. These KYC (Know Your Customer) checks help us ensure the safety and compliance of our platform. Below are a few scenarios where a KYC process might be triggered:

• When a user deposits a significant amount of funds

• When attempting to withdraw more than 4,500 Empire Coins (total) in Bitcoin or Ethereum

• When we detect suspicious activity or suspect that the user may be under the legal age

If a KYC check is required, certain features may be temporarily restricted — such as deposits, withdrawals, betting, and tipping. To complete the verification, players must submit one valid document to confirm their identity and another that verifies their address.

Should a user choose not to complete the KYC process — or fail to provide valid documentation — they will be prohibited from depositing or gambling further. In such cases, they will only be allowed to withdraw any remaining balance and close their account.

Is it safe to give you my identity documents?

Isn’t gambling against the rules of Valve?

Technically speaking, yes — but it’s important to note that this isn’t a legal restriction. It’s a policy set by Valve, not an actual law.

Back in 2016, a few dishonest gambling site operators stirred up controversy, which led to pressure on Valve to respond. As a result, Valve issued a public statement declaring that the commercial use of CS:GO skins — such as for gambling — would no longer be allowed under their terms of service.

However, from a user’s perspective, this policy has little practical impact. Skin gambling does not violate any laws, and to this day, Valve has never banned a regular Steam user simply for participating in gambling. While the company has trade-banned bots associated with gambling sites, individual players have consistently been left unaffected.

Do CSGOEmpire’s Steam bots get banned?

Previously, CSGOEmpire’s deposit and withdrawal processes depended on Steam bots. However, in 2018, we introduced a groundbreaking solution — the “P2P” system, short for “peer-to-peer” or “player-to-player”.

With the implementation of the P2P system, CSGOEmpire successfully eliminated the need for Steam bots in its operations.

How does the P2P system work?

If you wish to deposit a skin, it will be listed for sale on the withdrawal page. For a duration of 3 minutes, your item enters an auction where other users can place bids. Once the timer runs out, the highest bidder wins.

After the auction concludes, you’ll need to send the skin to the winning buyer. As soon as our system confirms that the trade has been successfully completed, the buyer’s balance is transferred to you.

Although the process might seem complex, we’ve designed it to be both simple and secure. Depositing a skin typically takes just a few minutes to match with a buyer. And when it comes to withdrawing, you’ll have access to a wide variety of skins to pick from.

How much is 1 Empire Coin worth?

Are there any fees? How does CSGOEmpire make a profit?

We don’t earn any profit from the trading process itself. Instead, our revenue comes entirely from the games available on the platform.

While our games are based purely on chance, they each include a built-in house edge.

Take coinflip as an example — we charge a minimal fee of 0.5%, keeping things transparent and simple.

For case openings, the house edge is set at 8.8%.

Roulette also favors the house slightly. For instance, when betting to double your money (x2), you have a 46.666% chance to win, whereas the house has a 53.333% chance. This small margin is what ensures the house remains profitable over time.

What if my skin is underpriced?

If you think your skin is valued too low, you have the option to set your own custom price. As long as the price you choose is fair, another player will likely purchase it. However, if it doesn’t sell, it’s a sign that the price you’ve set may be too high.

Why is everything overpriced on the withdrawal page?

We get this question a lot, and the short answer is: No, they’re not all overpriced.

On the withdrawal page, you’ll come across many items listed by players at inflated prices. However, there are also plenty of items available at fair market value. Just make sure to use the filters to help you spot the reasonably priced options.

Are my funds safe on CSGOEmpire?

Absolutely. We’ve taken all necessary precautions to ensure that you can always withdraw your funds.

We have accounted for every potential disaster, maintaining multiple layers of backup reserves to ensure payouts. Even in the event of a major hack or any other catastrophe, it’s our responsibility to ensure you can withdraw.

Is it possible that CSGOEmpire bans me and keeps my funds?

Technically, we reserve the right to choose our customers and can ban anyone at any time.

However, this does not give us the right to confiscate your funds. If we decide to ban you for any reason, we will always allow you to withdraw your funds.

The only exception is if the funds were obtained through malicious means, such as exploiting a bug, in which case we reserve the right to lock those funds.

Can I self-request a ban?

We provide self-lock options that you can activate through your profile page under the ‘Take a break’ section.

You can set a gambling block or account ban for a duration of 24 hours, 3 days, 7 days, 15 days, or 30 days. These locks cannot be removed by support.

If you need a longer ban, you can reach out to our customer support team to request it.

Can I work for you?

Visit our careers page to explore opportunities with us. Every once in a while, we’ll also post about open job positions on our Twitter, too.

What makes CSGOEmpire different from the others?

There are many aspects we’re proud of, but these two stand out as the primary reasons why so many players choose us:

We are widely regarded as the most fair and trustworthy Counter-Strike gambling platform.
Our deposit and withdrawal system for Counter-Strike is far superior to others – we’ve fine-tuned it to minimize indirect fees, ensuring you keep more of your money.

What if I lose money due to a bug?

Despite our best efforts to avoid it, mistakes and bugs can occasionally occur. If you ever experience a loss of funds due to a system issue, our support team will ensure you’re refunded.

Can I get a sponsorship?

Of course! While we are selective in our partnerships, we offer sponsorships to individuals who show outstanding performance, a strong community presence, and align with our core values. Feel free to apply through our sponsorship form.

Unlike most Counter-Strike gambling platforms that heavily rely on large-scale marketing, we focus on fostering talent and passion within the gaming community.

Each application is reviewed on a case-by-case basis. We don’t follow strict criteria for sponsorship – what matters most to us is how well you embody our ethos and your impact on the community.

Additionally, our affiliate program offers some of the best rewards in the industry. You can create your own unique affiliate code, and when someone signs up using it, you’ll receive a 30% commission from the house edge. For more details, check out our referral program here.

No fake bets policy

If you notice someone placing large bets on CSGOEmpire – even if they’re a well-known YouTuber – rest assured that they’re using their own funds.

It’s common for gambling platforms to provide YouTubers with “fake” money to gamble with, but we believe that’s unethical for a number of reasons.

We refuse to take part in such practices. At CSGOEmpire, everyone can only bet with their own money. No fake wagers are allowed.